The National Broadband Network (NBN) is a major upgrade to Australia’s national telecommunications infrastructure and will deliver fast broadband to all Australian homes and businesses. The NBN is a high-speed Internet network, which is expected to deliver speeds of about 100 megabits a second to more than 90 percent of Australian homes. It’s big news for everyone but you may be anxious and wondering how to get it installed properly at your home or

Overview of NBN Technician Services

The National Broadband Network, or NBN for short, is a high-speed broadband network that’s being rolled out by the Australian Government-owned NBN (formerly NBN Co.) Having an NBN connection means thinking about where your internet equipment is installed in your home or office so the faster broadband speeds work properly wherever you are in the building.

The majority of the network will be constructed of fibre-optic cables, using the cable ducts of Telstra, with Australia’s more remote areas being connected with wireless and in some cases satellite services. Under a standard installation, the NBN connection box will typically go inside your home near an existing telephone jack and within reach of access to power. The connection box must plug straight into the wall socket, not into a power board or double adaptor.


Pain Points

No matter which type of technology is used to deliver the NBN it’s crucial the home and office wiring has been well planned. If you are cabling a new or renovated home the most important principle is that all cabling should be “star wired Cat 6 cable” from a central location where the NBN equipment will ideally be installed. This star wired cat 6 cabling you have installed can be used to connect telephone, computers, PC, laptops and even WiFi devices where you need them. Therefore, you need a company like Birch Tech that can send out an nbn technician or nbn installation contractors to help you get set up and running.

Private investment in infrastructure has been largely limited to the cities due to the country’s vast distances and rugged terrain, combined with a low population density. NBN is fast, ubiquitous and it boosts productivity. However, while it has dependable bandwidth, the fibre to the premise locations is limited. Satellite capacity is limited which reduces the broadband speed available at peak times. Also, Australia’s new broadband is still dependent on old copper, which is high maintenance.


Point of Differentiation

Birch Tech has nbn cabling contractors standing by ready to help you get your NBN up and running. We get the job done right and on time. We are specialists in this area and have expert knowledge and training to ensure a successful installation process.

There are several additional reasons to choose us, including:

  • Regulated to deliver data installation to legislative standards.
  • Our expert team has undergone extensive theory, have industry qualifications and have years of on the job experience.
  • Our team is fully licensed and police checked for peace of mind.
  • We provide free no-obligation quotes.

We have a team of knowledgeable and professional NBN technicians ready to provide these services to your home or business. We offer superior service and support to larger companies requiring complex telecommunication and data overhauls, as well as smaller jobs related to home telecommunication repair and renovation.




What does an NBN technician do?

The NBN technician will try to connect your premises to the NBN network either off-site or at your property. Someone over the age of 18 needs to be present during the appointment time in case the NBN technician needs to access your property to complete the connection.

The standard NBN installation involves installing the utility and connection boxes as close as is practical to the existing telecommunications equipment inside and outside your home. If your existing phone connection runs from the street via an underground conduit, then the NBN installer will use the same conduit.

Do I need a technician to install NBN?

You’ll need a power source that’s within 1.5m of the modem so your phone and internet can work on the NBN. If you don’t have a PowerPoint where you want the NBN connection installed, you’ll need to get a licensed electrician to install one for you.

How long does NBN technician services take?

It can take up to 24 to 48 hours after the nbn technician has completed the installation for the service to be completed and ready to use. To know that it has been activated and working, you will be able to access the internet and phone through it.

How to contact us

If you’ve got questions or ideas you would like to share, send a message. For anything more specific, please use one of the addresses listed below.

Direct Line Numbers

1300 287 256

Our Email

Free NBN technician quote

After we get some information from you, we’ll set up a time to discuss your project in further detail.

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